Free Shipping on Orders over $199.
When the purchase is over $199 you qualify for FREE SHIPPING! *Free shipping applies to
Canada and US.
For North America, your total delivery time would be 1-2 business days (processing) + 2-10 business days (delivery). In other words, you could expect your package to be delivered within 3-12 business days of placing your order.
Minamoto Shokai uses Canada Post and DHL for Free Shipping orders, depending on the location where packages are shipped to.
Faster shipping options are available at extra charge. Please
email us for more information.
For International Orders & All Orders Less Than $199
- Add the desired items to your shopping cart.
- Go to “Check Out” page.
- Click “Estimate Shipping”. From the pull-down list, you will see all the countries we are able to ship to. (Some countries are not listed on our Shipping List. Please feel free to contact us with any questions.)
- Click “Update” button to get your shipping cost.
- Available shipping options and fees will be shown on your screen.
Minamoto Shokai uses Canada Post for International orders and orders that are not qualified for free shipping.
If you get “We will search for the best rate”… The best shipping rate will be calculated and inform you by email after you place your order. We will not charge or ship your items until your confirmation.
Where's my itmes?
We will email you the tracking number after your order is shipped out. If you don't receive your order within a reasonable time, please let us know your order number and we will activate a search.
Custom Orders & Out-of-Stock Items
If your order contains one or more items that are not in stock or customized items such as cord extension, your order will not be shipped until all of the items are ready. You can request immediate shipping for the items that we currently can ship by indicating in the comments field on your cart page or give us an email. (Extra shipping fee may apply)
Does choose UPS Express or UPS Express Saver shipping to mean my order will arrive in one or two days?
Not necessarily. Remember it takes 24 business hours to process your order. If you select UPS Saver Shipping, the items will ship after the 24 business hours and arrive on the following business day--two business days total. Similarly, in the case of UPS Second-Day Air, shipping time will be a total of three business days. Please ask us for estimated shipping time by email or phone. We are happy to reply as soon as possible. You may also track your package with the tracking number which you will receive after your order is shipped out. Please keep in mind that there is no weekend delivery for UPS Next-Day or UPS Second-Day Shipping. In the case of items that take two-three weeks delivery (stated in the description), the express shipping options will be applied when we receive the items in stock.
Sales Tax, Duty, Brokerage Fees, and VAT
We are required to collect the GST sales tax for orders delivered within the Country of Canada and GST and PST for purchases made within the province of B.C. The appropriate state and local taxes will be automatically added to your order.
USA and Other countries…
Tax will not be charged for orders for USA and international orders, however, when importing goods into your country, there is a good chance that Brokerage VAT, Duty will be applied to your goods when imported into your country. Please note that the receiver is responsible for 100% of those charges. Minamoto Shokai has no control over those charges. In terms of the rates of customs duty and VAT, please consult with the authority of your country. * No refund will be given if the receiver refuses delivery.